Virtual Shopper FAQs

FAQ: What should I expect when I pick up my order(s)?

Bring a wagon, if you have one, to haul your goodies out to the car!

If you have purchased your large items, bring people to help you carry the items to your car.

When you arrive inside the venue, you will locate your buyer code (posted on the wall), write it down on the paper provided on-site, and hand it to the KidStuff Sale team member who will present you with your full purchase. If you had multiple orders, they should be combined unless multiple email addresses were used.

There will be tables along the wall for you to inspect your items. It is your responsibility to ensure all items are present and have met KidStuff Sale standards.

Any item that may be missing will have a refund card attached to the order page indicating that it will be refunded to you. If not, contact a team member immediately so they can locate your item on the floor.

All sales are final once you have left the venue.

Please do not park under the portico until you have brought all of your items to the lobby to load into the vehicle.

Bring a wagon, if you have one, to haul your goodies out to the car!

If you have purchased your large items, bring people to help you carry the items to your car.

When you arrive inside the venue, you will locate your buyer code (posted on the wall), write it down on the paper provided on-site, and hand it to the KidStuff Sale team member who will present you with your full purchase. If you had multiple orders, they should be combined unless multiple email addresses were used.

There will be tables along the wall for you to inspect your items. It is your responsibility to ensure all items are present and have met KidStuff Sale standards.

Any item that may be missing will have a refund card attached to the order page indicating that it will be refunded to you. If not, contact a team member immediately so they can locate your item on the floor.

All sales are final once you have left the venue.

Please do not park under the portico until you have brought all of your items to the lobby to load into the vehicle.

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