Seller FAQs

Questions about consigning? We've got you covered.

How do I price my items?

Price your items to sell at the full asking price. If you value the item at $5.00 used, price it at $3.50 or $4.00 to ensure it sells before half-price day. Our most successful consignors price to sell at full-price and always discount on half-price day. A good rule of thumb is to price at 25–35% of retail value, depending on the brand and condition of the item.

What does the registration fee cover?

This fee is used to offset the costs associated with the venue rental, marketing, sales software, sales taxes, merchandising, payment transactions, and provide a secure space to bring your items. We publicize our sale through direct mail distribution, web campaigns, email blasts, sponsorships, advertising and public relations.

Why is participating in the KidStuff Sale better than having a garage sale?

We do most of the work for you! You just prepare your items and bring them to the sale location. We handle all of the marketing and advertising, and you benefit from our existing customer base of eager shoppers. You just pick up your unsold items and your earnings. No pesky negotiations! Our shoppers are looking for quality used items and are willing to pay a reasonable amount for them. Learn More

How do I become a seller?

Click here to learn more about consigning. We provide detailed, step-by-step directions to help you navigate the tagging software, item preparation and pricing, and drop-off. It’s easy!

What items are best sellers?

Quality current style home decor, toys, baby equipment, furniture, and large indoor and outdoor toys sell very well and are in high demand. On the other hand, we typically have an abundance of 0 – 6 mo size clothes, so these must be priced competitively in order to sell.

Can I sell teen clothing?

Yes, current brands and styles only. (i.e. Lululemon, Vineyard Vines, American Eagle, Hollister, Aeropostale, Abercrombie & Fitch, PINK, North Face, Adidas, Nike, Under Armour, Champion, Columbia, etc.)

Can I sell adult clothing?

For the in-person sale, we are unable to accept any adult or maternity clothing due to space. However, we invite you to join us at our virtual sale where these items are accepted.

What is discount day?

The last day of each KidStuff event is a 50% discount day. Some events will also have a 25% discount period before the items switch to 50% discount. We do this to increase the sales of remaining items on the last day of the event, meaning fewer items and more money for you to take home!

Do I have to discount my items on Discount Day?

We give you the option not to discount your items. Simply select No Discount when you enter your item into the system, and your item will remain full price even on our discount day(s). We recommend all items be discounted to reduce the amount of inventory at the end of the sale and more money in your pocket!

When should I use the No Discount option?

We recommend only using No Discount when the item is priced competitively and/or is in high demand (in which case it would be sold at full price earlier in the sale). Most of our Sellers would rather take less profit than none at all. We suggest you use the No Discount option sparingly.

Where can I find wire hangers?

Wire hangers are required for selling clothing at in-person sales. Wire hangers can be found on Amazon, Walmart stores and some Dollar Tree stores. You can also check your local dry cleaners. If you do business with them, oftentimes they will give you a handful. Occasionally, KidStuff Sale will place a bulk order for our registered sellers. Watch for an email regarding ordering hangers!

Should I iron my clothes?

It is not required. Please do what is necessary to make your clothes look clean and appealing. The better they look, the more likely they are to sell!

When do I use a large item tag?

The general rule of thumb is that large item tags go on items that are too large to fit in an IKEA bag. Any high-value or pilferable items that you secure to the high-value rack must have a large tag.

Why can’t I print the large item tags?

If you are selling in a Holiday or Virtual sale, you will not need the large item tags. The purpose of a large item tag is to be able to claim an item placed in a hold area. We do not maintain a hold area during the Holiday sales. If you are selling in an in-person, regular season sale and have this issue, please contact us at su*****@ki**********.com.

When do I check-in my items?

Seller check-in days are listed on the seller timeline on the sale’s event detail page. You will also select a check-in appointment in MyCM.

When can I shop?

As sellers, you get to shop before the public for free! Your shopping times are listed on the Timeline on the Sale’s Event Detail page. Also, pay close attention to your emails during the sale in case we are able to open shopping for you even earlier!

When can I bring my kids to shop?

Children are welcome to attend on all public sale days. On presale shopping days, we ask that you not bring children, which include those worn in carriers. *Effective January 2023 Please plan accordingly if you plan to shop the presale. Thank you for understanding.

How do I track my sales?

We try to upload sales at least once a day, depending on what we have going on and how long it takes the data to transfer. You can check your Settlement Report in MyCM to see when there may be sales uploads. On the last day of the sale, we do several uploads so you can be prepared for how much you will have to pick up.

When do I pick up my items that don’t sell?

Seller pick-up days/hours are listed on the seller timeline on the sale’s event detail page. You can also choose to donate your items on the last day of the sale. In this case, you wouldn’t need to return to the event venue.

When do I get paid?

We typically pay our sellers within 7-10 business days of the close of the sale via PayPal. Payments will be sent to the PayPal associated with the email address you have listed in your KidStuff Sale account (the one where you receive KidStuff Sale emails). We offer paper checks after unclaimed PayPal funds are returned by way of regular mailed to the address on file, less a processing fee.

What if my PayPal email doesn’t match my KidStuff Sale account email?

Payment will be sent to the email address that you have in your KidStuff Sale account, so we recommend that you change your KidStuff Sale email to match your PayPal account email. If you need an ALTERNATIVE option, you can add your KidStuff Sale email as a secondary email on you PayPal account; follow these simple instructions.  

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