Questions about consigning? We've got you covered.
What items are accepted?
Please visit our What to Sell page for more details.
What does the registration fee cover?
This fee is used to offset the costs associated with the venue rental, marketing, sales software, sales taxes, merchandising, payment transactions, and provide a secure space to bring your items. We publicize our sale through direct mail distribution, web campaigns, email blasts, sponsorships, advertising and public relations.
Why is participating in the KidStuff Sale better than having a garage sale?
We do most of the work for you! You just prepare your items and bring them to the sale location. We handle all of the marketing and advertising, and you benefit from our existing customer base of eager shoppers. You just pick up your unsold items and your earnings. No pesky negotiations! Our shoppers are looking for quality used items and are willing to pay a reasonable amount for them. Learn More
How do I become a seller?
Click here to learn more about consigning. We provide detailed, step-by-step directions to help you navigate the tagging software, item preparation and pricing, and drop-off. It’s easy!
Do you accept teen clothing?
Yes, current brands and styles only (i.e. American Eagle, Hollister, Aeropostale, Abercrombie & Fitch, PINK, North Face, Adidas, Nike, Under Armour, Vineyard Vines, Champion, Lululemon, Columbia, and Gap, etc.) *NEW REQUIREMENT* (Jan 2023) – All Teen/Junior clothing is required to be PINNED through masking or packing tape at the top bar of the hanger.
Can I sell adult clothing?
For the in-person sale, we are unable to accept any adult or maternity clothing due to space. However, we invite you to join us at our virtual sale where these items are accepted.
What items are best sellers?
Quality current style home decor, toys, baby equipment, furniture, and large indoor and outdoor toys sell very well and are in high demand. On the other hand, we typically have an abundance of 0 – 6 mo size clothes, so these must be priced competitively in order to sell.
How do I price my items?
Price your items to sell. If you value the item at $5.00, price it at $3.50 or $4.00 to ensure it sells before half-price day. Our most successful consignors price to sell and always discount on half-price day. A good rule of thumb is to price at 25–35% of retail value, depending on the brand and condition of the item.
What is discount day?
The last day of each KidStuff event is a 50% discount day. Some events will also have a 25% discount period before the items switch to 50% discount. We do this to increase the sales of remaining items on the last day of the event, meaning fewer items and more money for you to take home!
Do I have to discount my items on Discount Day?
We give you the option not to discount your items. Simply select No Discount when you enter your item into the system, and your item will remain full price even on our discount day(s). We recommend all items be discounted to reduce the amount of inventory at the end of the sale and more money in your pocket!
When should I use the No Discount option?
We recommend only using No Discount when the item is priced competitively and/or is in high demand (in which case it would be sold at full price earlier in the sale). Most of our Sellers would rather take less profit than none at all. We suggest you use the No Discount option sparingly.
Where can I find wire hangers?
Wire hangers are required for selling clothing at in-person sales. Wire hangers can be found on Amazon, Walmart stores and some Dollar Tree stores. You can also check your local dry cleaners. If you do business with them, oftentimes they will give you a handful. Occasionally, KidStuff Sale will place a bulk order for our registered sellers. Watch for an email regarding ordering hangers!
Should I iron my clothes?
Sure! Wrinkled clothes don’t sell as well. Please do what is necessary to make your clothes look clean and appealing. The better they look, the more likely they are to sell!
Do you accept MySaleManager tags or barcode tags that are used at other sales?
No, but we do offer a power tagging option for easy retagging of items from other consignment sales.
When I price items in a zip-top bag, how do I attach the price tag?
Attach the price tag securely and place both the item and tag inside the zip-top bag. Make sure the price tag is visible for scanning at checkout.
When do I check-in my items?
Seller check-in days are listed on the seller timeline on the sale’s event detail page. You will also select a check-in appointment in MyCM.
When can I shop?
As sellers, you get to shop before the public! Your shopping times are listed on the Timeline under Seller Central on the Sale Event’s Detail page. Also, pay close attention to your emails during the sale in case we are able to open shopping for you even earlier!
When can I bring my kids to shop?
Children are welcome to attend on all public sale days. On presale shopping days, we ask that you not bring children, which include those worn in carriers. *Effective January 2023 Please plan accordingly if you plan to shop the presale. Thank you for understanding.
How do I track my sales?
We try to upload sales at least once a day, depending on what we have going on and how long it takes the data to transfer. You can check your Settlement Report in MyCM to see when there may be sales uploads. On the last day of the sale, we do several uploads so you can be prepared for how much you will have to pick up.
How can I see a list of what items I need to pick up?
There’s no perfect method for this. If you’re confident you brought 100% of the items on your list, you can print your inventory and mark off the items on your Settlement Report. We will keep the registers open during seller pickup in order for you to make some last-minute cash so the reports will not be 100%. Just know that if you missed something, it is being donated to charity! ~
When do I pick up my items that don’t sell?
Seller pick-up days/hours are listed on the seller timeline on the sale’s event detail page. You can also choose to donate your items on the last day of the sale. In this case, you wouldn’t need to return to the event venue.
Why can’t I print the large item tags?
If you are selling in a Holiday or Virtual sale, you will not need the large item tags. The purpose of a large item tag is to be able to claim an item placed in a hold area. We do not maintain a hold area during the Holiday sales. If you are selling in an in-person, regular season sale and have this issue, please contact us at support@kidstuffsale.com.
How do I secure small pieces to toys or equipment?
Place them in a zip-top bag and SEAL THE BAG WITH PACKING TAPE. This is important! Secure the bag to large items with packing tape or zip ties.
What happens to my items if I don’t pick them up?
Unsold items that are not claimed at pick-up will be donated to charity.
When do I get paid?
We typically pay our sellers within 7-10 business days of the close of the sale via PayPal. Payments will be sent to the PayPal associated with the email address you have listed in your KidStuff Sale account (the one where you receive KidStuff Sale emails). We offer paper checks after unclaimed PayPal funds are returned by way of regular mailed to the address on file, less a processing fee.
What if my PayPal email doesn’t match my KidStuff Sale account email?
Payment will be sent to the email address that you have in your KidStuff Sale account, so we recommend that you change your KidStuff Sale email to match your PayPal account email. If you need an ALTERNATIVE option, you can add your KidStuff Sale email as a secondary email on you PayPal account. Â
When is the next sale?
Visit our website homepage for information regarding our upcoming sale location and dates.
More questions?
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