Questions about consigning? We've got you covered.
Why can’t I print the large item tag?
If you are selling in a Holiday or Virtual sale, you will not need the large item tags. If you are selling in an in-person, regular season sale and have this issue, please contact us at support@kidstuffsale.com.
When can I shop?
As sellers, you get to shop before the public! Your shopping times are listed on the Timeline under Seller Central on the Sale Event’s Detail page. Also, pay close attention to your emails during the sale in case we are able to open shopping for you even earlier!
What is KidStuff Virtual Sale?
KidStuff Virtual Sales are consignment sales that take place online – selling and shopping from the comfort of your home! Sellers enter items along with a photograph, and KidStuff Sale takes it from there! Shoppers purchase from our online storefront and pickup purchases curbside. We offer families the ability to buy quality items at a discounted rate and the chance to earn extra income!
What happens to my items if I don’t pick them up?
Unsold items that are not claimed at pick-up will be donated to charity.
When do I pick up my items that don’t sell?
Designated pick-up days/hours are listed on the seller event schedule. Or, you can choose to donate your items on the last day of the sale. In this case, you wouldn’t need to return to the event venue.
When do I check-in my items?
Designated check-in days are listed on the seller event schedule.
When I price items in a zip-top bag, how do I attach the price tag?
Attach the price tag securely and place both the item and tag inside the zip-top bag. Make sure the price tag is visible for scanning at checkout.
How do I secure small pieces to toys or equipment?
Place them in a zip-top bag and seal the bag with clear packing tape. This is important! Secure the bag to large items with masking tape, string, or ribbon.
When Should I Use a No Discount Tag?
We recommend only using No Discount when the item is priced competitively and/or is in high demand (in which case it would be sold at full price earlier in the sale). Use No Discount tags sparingly. Most of our Sellers would rather take less profit than none at all. It’s our experience that many of the items remaining after Discount Day were over-priced and almost always do not sell.
Do I have to discount my items on Discount Day?
We do give you the option not to discount your items. Simply select “No Discount” when you create your tag, and your item will remain full price even on our discount day(s).
What is Discount Day?
The last day of each KidStuff event is a 50% discount day. Some events will also have a 25% discount period before the items switch to 50% discount. We do this to increase the sales of remaining items on the last day of the event, meaning fewer items and more money for you to take home!
What items sell best?
Baby equipment, furniture, and large indoor and outdoor toys sell very well and are in high demand. On the other hand, we typically have an abundance of 0 – 6 month clothing sizes, so these must be priced competitively in order to sell. Learn more about What to Sell
How do I price my items?
Price your items to sell. If you value the item at $5.00, price it at $3.50 or $4.00 to ensure it sells before half-price day. Our most successful consignors price to sell and always discount on half-price day. A good rule of thumb is to price at 25–35% of retail value, depending on the brand and condition of the item.
Where can I find wire hangers?
Wire hangers are required for our fall and winter events. Wire hangers can be found at Walmart stores and some Dollar Tree stores. You can also check at your local dry cleaner; if you do business with them, oftentimes they will give you a handful. Occasionally, KidStuff Sale will place a bulk order for our registered sellers. Watch for an email regarding ordering hangers!
Should I iron my clothes?
Sure! Wrinkled clothes don’t sell as well. Please do what is necessary to make your clothes look clean and appealing. The better they look, the more likely they are to sell!
What items are accepted?
Please visit our What to Sell page for more details.
When do I get paid?
We typically pay our sellers via PayPal within approximately 10-14 days of the close of the sale. We also offer paper checks by way of regular mail to the address on file (after unclaimed PayPal funds are returned).
Do you accept MySaleManager tags or barcode tags that are used at other sales?
No, but we do offer a power tagging option for easy retagging of items from other consignment sales.
What does the registration fee cover?
The registration fee helps offset the costs associated with space rental and event marketing. We publicize our sale through direct mail distribution, web campaigns, email blasts, sponsorships, advertising and public relations. Your registration fee goes towards these efforts.
Why is participating in the KidStuff Sale better than having a garage sale?
We do most of the work for you! You just prepare your items and bring them to the sale location. We handle all of the marketing and advertising, and you benefit from our existing customer base of eager shoppers. You just pick up your unsold items and your earnings. No pesky negotiations! Our shoppers are looking for quality used items and are willing to pay a reasonable amount for them. Learn More
Can I bring my kids?
Sure! We ask that you keep them within arm’s reach at all times to protect their safety, as well as the safety of our Sellers’ items.
More questions?
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